Product Manager

CRM Product Owner – Open Banking

Full Time

Tier One People

We Know Fintech. We Know Talent.
  • Play a significant role in the Open Banking revolution.
      
  • Ground Breaking cloud-native banking platform that gives customers a Next Generation NeoBank experience.
      
  • Be part of something world leading in technology.

 

The Client

Based out of Europe, this business has built a game changing banking platform that enables incumbent banks to bypass legacy systems and provide customers with a NeoBank experience.

In place is a highly experienced and respected founding team. The business is now entering blitz scale mode and expanding internationally. Australia is the ideal destination for expansion, with the open banking regime creating unprecedented opportunities.

The capital, clients, leadership team, product market fit and opportunity are all in place, presenting a unique career challenge.

Are you…

A Product Owner with a wealth of experience in CRM systems who can design and deliver a next generation customer banking experience over smartphone.

You need to be passionate about the experience of the customer and provide engaging and innovative solutions that take CRM to the “next level” using cutting edge technology. You will need to be driving the product to ensure your client is getting the very best.

You can clearly demonstrate your ability as the SME of CRM, championing the end to end design with your client to deliver a first class product.

Not only is this an unbelievable learning opportunity, the experience will set you up for the future as Australia pioneers open data.

The client is offering a competitive base salary along with performance incentives and employee share plan in order to secure outstanding talent.

Experience of…

  • Delivering a CRM/CX technology solution at scale in a B2C business
  • A vision as to where Chatbots and AI can enhance contact centre operations
  • Excellent client relationship skills within financial services
  • Exposure to API integration for digital applications.
  • Capable of running to Agile methodology & discipline – from user stories to service design

Domain Expertise within…
Contact centre or CRM system experience (Salesforce an advantage)
Process design and optimisation

Tagged as: AI, BI, chatbots, contact centre operations, open banking, product manager, product owner, salesforce